FAQ

FOR PRICING AND AVAILABLE SIZES PLEASE EMAIL BELINDA USING THE CONTACT FORM

 

Stretched Canvases
The stretched canvases are printed using a Glicee process and treated to minimise colour loss and fading.
The canvas is stretched over a wooden frame with the wrapped portion being in a white finish. On the bottom right-hand side is my Belinda Bath chop which denotes the authenticity of the piece.

Stretched Canvas - side chop

A hook is attached to the rear of the wooden frame in order that you may hang the piece.

Stretched Canvas - Hook

Framed Montage Image
Printed on 310GSM German Etching Watercolour Paper with white mount (usually 5” mount is added to the print) and white frame behind glass. Black mount and black frame available on request. Please Note: Only white mount available on the 55cm x 150cm size.
My Belinda Bath chop which denotes the authenticity of the piece is placed on the bottom left-hand side of the white mount.

Watercolour Framed - chop

Customised/Personalised Montages

I am more than happy to customise/personalise your canvas design so you have a one-off design that is tailor made for you. I do this two ways.

Modified design – using existing images
The Design fee includes my time to put the design together for you and make any changes needed until final approval.

I can change the format and configuration of any of the designs if needed to suit your wall space.
I can add new images into the design from my existing library, may it be a street sign or a place. In some instances I can add images from another design if they work within the odour palette.
Just email me a list of things/places/images that you would like added and I will look through my library of images and work them into the design where possible.

The design will be emailed to you in Jpeg form for your approval.
While I am more than happy to change any images you don’t like or add a different one the placement of the images is at my discretion due to the complex design process.

Customised Design – Up to 5 new images using NEW photography (going out and taking new images)
This includes my time to go out and photograph your requests, petrol, tolls and parking fees. It also includes my time to put the the design together for you and make any changes needed until final approval.

I can change the format and configuration of any of the designs if needed to suit your wall space.
In some instances I don’t have the images or street signs that you want in your design so I need to go out and take photos for you. I am very happy to do this to create a special design just for you.

When considering getting a customised canvas, firstly think about what colour/design you would like from the website. Then let me know what images you would like added into the design, keeping in mind what will work best within the colour palette as I base all my designs around a strong colour theme. I will then go out and photograph them for you and work them into the design. I will work closely with you until you are happy with the design.
You are also welcome to come to my home to work with me and make the final approval process easier if you like.
Also think about what will make a nice image and will photograph well. Work buildings and mountains don’t work so well in the designs for example.
My designs are made up of a mixture of ‘literal’ images and ‘emotional’ images that all work together to make up one special design and memory. While one particular image may not mean anything to you specifically it will be a integral part of the design to evoke a memory and help the design come together. The design process is a complex one and while I work very hard to accommodate all your image requests I may not be able to make all of your images work within the design.
Please allow 3 – 4 weeks for a customised design. Some designs can be done quicker depending on what is involved.
While I am more than happy to change any images you don’t like or add a different one the placement of the images is at my discretion due to the complex design process.
Please note that unfortunately I can’t customise any of the designs from the other Countries other than Hong Kong. I only have limited images to draw from for the other countries and they have been designed based on my interpretations and not designed to be customised.

 

Lead Time & Delivery (Canvases)
It will generally take 1 week from order to delivery. Delivery to Hong Kong Island, Kowloon and the New Territories will be made to your door via courier on Tuesdays and Fridays to keep the cost down to HKD180. Special or urgent deliveries that need to be made on the other days of the week will be charged at HKD250.
Unfortunately deliveries cannot be made to Discovery Bay or Outer-Lying Islands. However arrangements can be made to deliver your canvas to the pier of your choice where you can meet it, or to an address (work office or friend) on HK Island where you can collect it.

Please don’t pay any money to the delivery drivers (even if they ask). The delivery cost is included in the invoice and all payments are to be made directly to ‘Belinda Bath’ per instructions on the invoice.

 

Lead Time & Delivery (Framed Montage on German Etching Watercolour Paper)
It will generally take 2 weeks from order to delivery. Delivery to Hong Kong Island, Kowloon and the New Territories will be made to your door via courier and costs HKD400. This is a 2 step process with the prints being delivered to the framer and then the framer delivering them to you (hence the extra cost versus Canvases).

 

Shipping Outside Hong Kong
All prints and canvases being sent to another country (from here in Hong Kong) has to be sent unframed and rolled up. The cost of sending fully framed prints and canvases is too high and there is a risk of damage.
It is therefore up to the customer to arrange framing. I have a few recommendations for framers in Japan and Singapore if you require them. All prints and canvases are sent by TNT courier and will need to be signed for on delivery. They can be tracked by their consignment number if required. Postage costs by TNT vary depending on the destination country/state and the size of the print/canvas. Quotes can be provided before purchase.

 

Private Appointments
Advance arrangements can be made at a mutually convenient time to visit my home to view some canvases and framed prints (in various sizes) in-situ, or to work through picture selection for a customised montage.
Please contact me in advance via email belindabathimages@gmail.com or on +852 6117 8854 to make arrangements.
My home address is below;
Apartment B, 33/F, Tower 6,
Aria
51 Fung Shing Street
Ngau Chi Wan
Kowloon
[map link]
It can easy be reached via;

  • Driving, there is visitor parking (for a small fee)
  • Taxi (approximate HKD130 from Central)
  • MTR & minibus (Choi Hung MTR station, then 3-4 minute Green minibus 16A or 16S from outside Choi Hung Station Exit A2 which then stops directly outside Aria)

 

Limited Print Run
My aim is to produce a collection of designs that are not reproduced on mass and are kept relatively exclusive. I do a small limited print run of each design and then it is removed from the website. I am regularly updating my designs. All commissioned designs are a one-off so you can be assured that no one else will have your design.

 

Reconfiguration of Designs
All of my designs can be reconfigured into portrait or landscape upon request. Note that design fees apply.

 

Sizing
If purchasing more than one canvas to hang together (like with diptych & triptych) it is suggested that all canvases are ordered at the same time. As the production process involves wet ink printing on to 100% cotton canvas, a small amount of shrinkage is experienced. This will limit the opportunity for variable shrinkage and small sizing differences. Should you prefer sizing that is not listed above, please contact me.

 

Refunds & Exchanges
Please choose carefully as there are no refunds or exchanges once printed.

 

Use of Own Images
Due to possible copyright infringements I am only able to create prints and canvases using my own images. These are Belinda Bath Images designs and a lot of work goes into each design. I proudly put my name on them, I can’t do that if using images that are not my own.

 

Image Representation
A list of what all the images represent in your chosen design can be sent to you upon request.

 

Gift Vouchers
Gift vouchers are available and I can arrange for a gift voucher to be posted to you or directly to your recipient. Gift vouchers MUST be paid upon invoicing NOT upon redeeming.

 

Payment
Once I have placed your order with the printer I will email you confirmation of the order and delivery and attach an invoice which will have the payment details on it.
An addition small fee may be levied on international payments made that give rise to a banking/currency conversion charge.
Payment can be made by either direct bank transfer (HSBC) or by cheque.
Payment terms are 7 days.